The service was excellent and the staff was patient. I opted for the basic insurance and there was no push to upgrade to full coverage. There was hardly any queue, only one person ahead of me, and the paperwork was processed quickly. A great experience.
No upselling, but make sure to check the contract carefully. Initially, the wrong return location was listed for one-way rental, but it was later corrected. Additionally, the deposit fee was charged directly to the card instead of being pre-authorized, and there was a loss due to exchange rate differences upon refund.
Overall, the car was in good condition and fairly fuel-efficient. Picking up and returning the car was relatively easy, although the procedures for vehicle pickup were not completed in advance, and the extra amount of gasoline added when returning the car was not refunded.
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