The service was not as bad as I expected. In fact, the pickup process was smooth. The staff were very patient and accommodating despite the language barrier. They thoroughly checked the vehicle for damages, even spots my husband missed! However, when returning the car, we couldn't enter the parking lot without a card, which took some time to resolve. I recommend getting to the airport early!
Very satisfied. During our trip, a nail punctured the rear tire. Following the procedure, the staff quickly refunded the repair costs when we returned the car.
The overall experience with Cizgi has been slightly above average. The tyre condition of the car was poor and we had to take some decisions not to take the car in the North of Turkey in the hilly terrains.
The drive and handling was excellent. The deposit back procedure was also poor as we had to go to different levels to get the deposit which was paid in cash back.
About QEEQ:10.0/10
As always QEEQ was extremely helpful and tried there best.
They were not patient in answering questions. For instance, the fuel tank indicator wasn't clear, which resulted in the car running out of fuel on the road. They also didn't mention anything about highway issues.
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