The pick-up point is not at the airport, you need to take a shuttle bus which comes every 15 minutes. If you miss it, you'll have to wait in the cold for a long time, especially during winter. I recommend not renting at this spot if you're in Dublin. Moreover, the car provided was poorly equipped! It was an older Suzuki without cruise control, had a poor sound system, and the gear shift felt mediocre.

Overall good experience, except for the half-hour queue during pickup; the return was pretty quick.

They push high-priced insurance, and if you don't buy it, they freeze a 2000 Euro deposit. Be cautious if your credit limit is low. However, the deposit is refunded quickly; if you return the car during the day, they refund it immediately.

1. The car provided had over 150,000 kilometers on it, and yet they still demanded a 1500 Euro collision deposit and over 100 Euro fuel deposit (during my trip in England and Scotland, the rental companies only took a 200-pound deposit for the same insurance policy, with no other charges). If you do not pay, you can only buy the rental company's full insurance. 2. The car was covered in scratches, but these were not marked on the contract. You have to inspect and take photos by yourself and ask the rental company to mark them. Who knows how much of the 1500 Euro deposit you would get back if you didn’t mark the scratches yourself. 3. I also rented from Budget in Inverness, and the service there was much better compared to this branch in Dublin.

The car we rented exceeded our expectations. We drove 1900 km over mountains, through pretty scary roads to see some of the most beautiful sights! Our little Picanto never let us down once. Kind of sad when we dropped her back off we had her for 11 wonderful days.

Booking did get a little confusing and expensive. We ended up paying for extra coverage but in the end it did give us piece of mind. The counter staff were very patient with us and helpful.