Terrible will never use again and will inform everyone I can about this scam.

Car was clean on outside but I had to take trash that was in the back of the vehicle. Fluid level should be checked during turn-in.

NA

Confused at first where to get shuttle but airport staff helpful and shuttle was waiting when I got there very pleased

Everyone was happy and helpful especially when we had to return the car after a person vandalized 12 cars along with ours in the Hotel parking lot

The rent a car location was outside of the airport location. Thanks for sending me shuttle to the location. The staff interaction was something that I never expected or experienced. I paid for a Corolla or similar. I was told that I came late so that car was not available. I was offered a pick up truck. My wife and and I were at our wit’s end. After a lengthy plead with the staff, I was given a Kia. Drop off was also difficult. I was to drop off the car at 5 am to catch my flight to New York. There was nobody at the drop off location. I called a number that was posted at the door. I was informed that he would be coming at 6 am. My wife and I waited and finally at 6:15 someone came and received the drop off. With this experience, i would abstain from renting a car from Routes.

I am satisfied with the Easyrentcars in general. I would appreciate if information about Routes is given clearly.

Car was just great! I appreciate the upgrade