Upgraded our car as the one that was booked was unavailable.

Efficient all round.

The efficiency at the Europecar counter is extremely low. While Sixt could handle three customers in the same amount of time, Europecar can only handle one. This is because every customer has to communicate with the counter staff who are not very proficient in English. The staff also have to type in each letter of the name, address, and phone number one by one, which is very slow.

Very satisfied! Fast and efficient.

The car rental went smoothly. Had to wait for 5 minutes to pick up the car. The store clerk took several photos with a pad, and of course, I did too. When returning the car, an elderly man quickly signed off. I’m happy to give a good review. Booked an automatic Suzuki Swift, but got a Ford Fiesta. Fortunately, it was a hybrid, relatively fuel-efficient. Space wasn’t large but suitable for Athens.

The pickup process took longer than expected when compared to other companies I have dealt with before. Upon returning the car, the rental company informed me that there were scratches on the front disc wheel and charged me 171 euros. However, when I received the invoice via email, it stated that I only owed 140 euros.