Waited for a long time in the queue. Initially had no cars available and didn’t know when they would become available. The car provided was scratched (29 photos of dents and scratches) and dirty with only 1/8 tank of fuel. Oil service was overdue with consistent fault indicator.
Service provided by staff was poor.
About QEEQ:7.0/10
QEEQ shared the wrong pick-up location for the car:
We waited for 40mims at the hire location only to be informed we had to go to a different pick-up location. Then after going to 2 separate locations, waiting in line, the hire car provider initially had no cars available.
The car net my expectation. I would use Budgey again and eastrentcars.com Thank you for you service.
About QEEQ:10.0/10
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