There was only one person handling the paperwork at the counter. They were very thorough, but increasing efficiency a bit would make it perfect.

It was probably because it was early and not crowded. Getting the car was smooth, and the staff were clear and efficient.

Although the procedures took a bit long due to the detailed explanation, the service was good. Car pickup and return went smoothly. The car was a new model with low mileage. No pressure to purchase additional insurance. English proficiency required was not too high. Pickup and return were right at the airport, which was very convenient. Highly recommended.

There was a bit of a wait when renting the car, probably waiting for someone to return their car so it can be rented to us. Returning the car was very quick. Overall pretty good.

The car rental process was very pleasant! I will choose this company again next time!