An additional deposit of 200 pounds was requested at pickup, which required lengthy communication with Zuzuche and Enterprise to clarify. The car's navigation system was slightly delayed and not very responsive. The fuel level was only enough for 80 miles at pickup, necessitating a refuel. Returning the car with a similar fuel level was required, which was quite unreasonable. The traffic violation notice was forwarded to Zuzuche 15 days after the incident, and it was not the original fine ticket, lacking specific penalty amounts and payment instructions. It took three days to receive a response after emailing, almost missing the 21-day payment deadline. They also charge 35 pounds per ticket for handling violation notices and claim it's to maintain a team for this due to the high volume of notices.
The car from Enterprise Rent-A-Car was very new and clean, with just 13,000 miles. The staff knew I wasn't used to driving a Mercedes and introduced various functions to me. Very professional and efficient.
Like: Easy Dislike: High excess
Long walk to collect car after 24 hour flight with luggage & 3 year old
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Enterprise in United Kingdom
Albert Irving
-
-
-
-
View more >Anna Zechariah
-
-
-
-
View more >Phoebe Hicks
-
-
-
-
View more >Jo Bessie
-
-
-
-
View more >E.Dadswell
-
-
-
-
View more >Dislike: High excess Long walk to collect car after 24 hour flight with luggage & 3 year old