Boston to Manchester

Had to wait in queue almost two hours (after 11 hours overseas flight) at Pick-up, and when finally reaching desk, there were no cars. We could choose to wait 3-5 hours more or come back next day. We chose the latter, but next day the queue was even longer! We talked to a manager, and were directed to another queue, waited 25 min, but were then told to get back to the long queue because we did not have any proof from Yesterdays waiting! Were told that our situation was the same as all the other people waiting. But because we explained that the manager had promised he would help….the desk person suddenly said OK, and he gave us the car … and was very friendly. No deduction for the missing day.

Really good. And the chat function at the customer service was excellent

The counter was inside the terminal so it was very easy in this smaller airport. I was able to drop off car & keys before Dollar opened. That was very nice!!

Soorry. Bad exp. At counter and car pick area. Peole were rufe and file was not completely filled .... lack of more cars was an issue.

Great service .... ¡!

What a deal! The customer service reps were excellent to deal with on pick up and drop off. Great experience!

WOW! We found an unbelievable deal, we'll use Easyrentcars.com again!

The counter staff is very rude