The overall experience with Cizgi has been slightly above average. The tyre condition of the car was poor and we had to take some decisions not to take the car in the North of Turkey in the hilly terrains. The drive and handling was excellent. The deposit back procedure was also poor as we had to go to different levels to get the deposit which was paid in cash back.

As always QEEQ was extremely helpful and tried there best.

The process is simple, returning the car is quick, and they are very lenient.

Overall, it was okay. Initially, they told us that the 5008 we booked was not available and upgraded us to a larger car. When we got to the parking lot, we saw they had given us two giant nine-seat Mercedes. Considering our road trip would involve many narrow roads, big cars would be inconvenient, so we declined. Then the staff made a phone call and managed to get us two 5008s. I'm not sure why they said they weren't available before. Returning the car was very quick; they barely checked anything.

Everything was fine

Everything is fine

Arrived at the time of changeover from old to new airport. No staff awaiting as promised, struggled to find a taxi to the pickup point outside the airport, and the driver not speaking English at all. I had to pay for the taxi trip to the pickup point myself. The car had no fuel in it (the fuel light was flashing) at 03:00 and had to find a nearby station urgently.