Poor vehicle condition, with three unrepaired damages. Poor service, minor collisions must be handled by the user at the police station. The car's dashcam SD card was also damaged, so the police couldn't retrieve any data. It took several days to handle everything by myself, with communication, coordination, traveling, providing various documents, and explanations, with a total duration of over 6 hours. A very small scratch cost a full coverage deductible of 4000 THB.
The vehicle was not in good condition, it had been in a collision before and had some damage. The mileage was also quite high. During the rental period, the car key suddenly stopped working, and after a lot of troubleshooting, it was discovered that the key battery was dead. Upon contacting the rental company Hertz, customers were asked to purchase and replace the battery themselves, which doesn't seem very reasonable. Overall, not very satisfied.
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