Very good

Very satisfied

Staff were often late and left early

Upon returning the car, we were asked to park near exit 7 on the outer lane, But there is an airport officer that don't allow us to get back to the terminal after returning the car. If car rental can sort out this then it will be great.

I’m not sure if the experience is somehow related to my flight was delayed for more than 3 hours, I have no directions from the staff for the suggested gas station before I return the car. And there is no suggested route to drive to the drop off which is different from the experience that I rent can in Japan. I could not drive to the drop off location. Luckily, I drove to the same floor but on the other lane, the staff allow me to leave it to them. Thanks for the staff. Would suggest to provide the diving route of the drop off location on a paper with suggested gas station.