When picking up the car, I asked if I had purchased full insurance. The rental company didn't inform me that the insurance contract was not with them. After returning the car, they directly deducted 380 lira. When I inquired, Grenta rental company told me the insurance was with Zuzuche and not with them, hence the direct deduction.

Had to wait a long time to pick up the car, and there was no one at the counter. After completing the paperwork, went to the parking lot but couldn't find the car easily, had to walk a long way. Hope this can be improved.

When picking up the car, their store found a significant discrepancy between the order amount and the booking amount. With the assistance of QEEQ, we managed to pick up the car, but it took us 2 hours.

The staff were very patient and enthusiastic.

It's okay, just the rented car was different from what was booked, but still acceptable