Average, had to wait a long time to pick up the car

The pickup service was quite slow, but the return process was faster. The car had low tire pressure and outdated features. The waiting time at the airport was too long, and service efficiency needs improvement.

The service was not as bad as I expected. In fact, the pickup process was smooth. The staff were very patient and accommodating despite the language barrier. They thoroughly checked the vehicle for damages, even spots my husband missed! However, when returning the car, we couldn't enter the parking lot without a card, which took some time to resolve. I recommend getting to the airport early!

Great service. No need for a credit card prepayment. Picking up and dropping off the car was a smooth process with no checks or hassles. It feels like this company is doing charity work, haha.

The car was good, the service was excellent. For car rentals in Turkey, choose Cizgi—they are quick and efficient, and they didn't require a credit card deposit in my case, can't comment on other companies. The pick-up and return processes were particularly convenient, with simple and fast procedures.