There was over an hour wait on pickup despite only about 8 people being ahead of me in the line. It was pretty bad, super slow service, and the longest I ever had to wait for a rental car in my life.

It was easy to book and a competitive price, although the information about there being a rental counter inside the airport was incorrect.

The BUDGET at IAH doesn't require much waiting, it took less than 10 minutes for my turn. Much better than SFO (at least 2 hours).

After providing all the required pick-up documents, the front desk manager of the rental company refused to hand over the car, citing that the order was not placed in China. It was only after calling the Zuzuche customer service that they reluctantly provided the car. I'll never use this rental company again!

It's okay.

Really simple and easy rental, thank you.

As always using QEEQ is the best way to book my rentals so far.