The process was very simple, and the car was in good condition. There was only one tire pressure warning which was resolved at a gas station without any major issue. Returning the car was smooth as well; just paid the highway toll and left.
The staff had a bad attitude and couldn't speak English, making communication impossible. Part of the contract and payment terms were written in Turkish, which was incomprehensible, leading to issues. It seems like there are many scammers in Turkey; I was even cheated at a public transport recharge station. No scenery can outweigh negative experiences with people. I recommend being cautious when visiting Turkey.
This was my first time using this company. No need for a credit card hold, which was very convenient. The car had automatic toll payment equipment, so I could just settle the fees at the company upon return. Extremely efficient.
Local rental company, quite reliable, but the car had no fuel at pickup, so we had to find a gas station ourselves. The vehicle maintenance was not timely either, the oil light came on, indicating a lack of oil, and we had to buy oil at the gas station and add it ourselves.
I've been to Turkey over 10 times and this is the first time the car was in such poor condition. It was extremely dirty when I picked it up, which I've never encountered before, and there were issues with the tires.
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