Great rental experience

Although the rental policy stated that the car should be returned with a full tank, this was not the case. The fuel gauge showed two bars less than full when picking up the car. While I was told to return it with the same fuel level, it is difficult for renters who are unfamiliar with the car’s fuel consumption. Usually, the car gets returned with a full tank, which is unfair to renters.

This car rental company is a scam. Everyone, do not rent cars from this company. When picking up the car, we told their staff that we would like to extend the rental by one more day. They said we could simply pay the same daily rate when returning the car. However, when we returned the car, they demanded 80% more for the extra day. When we asked to speak with the staff we had dealt with earlier, they claimed not to know who that was. We later found out that the section for staff signatures on the rental document was blank. They threatened to withhold our 5000B deposit if we didn't pay the higher fee. This is clearly unfair. Do not book cars here.

Staff very nice,,Car was new and clean

Counters were inside the domestic terminal arrival hall. We arrived from the international terminal, had to drag our luggage to the next terminal, and because airport security didn't allow us in through the domestic arrival entrance, had to then go up to the departure entrance, pass airport security scanning, take the lift down to the arrival hall. This was really inconvenient. On returning the car, it was another round of walking all the way to the international departure hall.

nice new clean car

booking with ease