While it's stated that the car can be picked up and returned 24 hours a day, the office didn't open until 8 AM even though I was there from 6 AM. The provided contact number was unresponsive during this period. Additionally, they only had a very basic 7-seater available, which is far below the class of a Tiguan, leading to a poor experience.
You need to take a bus to pick up the car, which takes about 15 minutes.
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