I didn't get a separate mail with pdf voucher though it was needed at the check-in dask. So I had to use expensive internet to get confirmation from sight and it was jpg-format. In spite the girl needed pdf she made a photo of voucher from my phone screen and let me go. Now I'm looking forward to debloking my funds from credit card.
The vehicle was old and the fuel gauge was low. They charged a full deposit for dirty floor mats, which seemed like a scam. The deposit was more expensive than the rental fee. Thai Rent a Car is not a reliable company. I suggest cleaning the car before returning it to avoid issues.
I had a problem on car battery and I had to call them to change car battery, however, the lady over the phone couls not speak and understand properly. So I was struggling so much while giving my information, including location.
Except this the service was good.
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Customer Service
Generally very good and welcoming
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