Thai Rent A Car, Phuket International Airport(hkt01) Car hire

Thai Rent A Car - Phuket International Airport(hkt01) Information, Car hire Instructions & Policies

Address

Phuket International Airport (HKT), Mai Khao, Amphoe Thalang, Chang Wat Phuket 83110, Thailand

Telephone

+66875050503 / +66826685053

Pick-up Instructions

The Thai Rent A Car - Phuket International Airport(hkt01) car hire location is in terminal

You can walk to the counter of Thai Rent A Car - Phuket International Airport(hkt01) car hire.

The domestic counter is located on the 1st floor of the arrival hall. Please proceed to the counter to pick up your car. If you have any questions, please call +6687-505-0503.

Drop-off Instructions

Please return the car to the car parking lot opposite Gate 2 of the Domestic terminal building. If you have any questions, please call +6687-505-0503.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00	07:00 -22:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

An e-voucher is accepted at this location.

Age requirements

18 - 99 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

A valid driver’s license from any AFTA country (Brunei, Indonesia, Malaysia, the Philippines, Singapore, or Thailand) is sufficient for pickup - no additional documents required.

For local renters, you need to bring:

Full Driving License issued in Thailand

Additional Extras

Extras Prices

Toddler car seat rental

Recommended for children weighing 40-100 lbs /18-45kg (approx. 4 - 11 years)

THB 107/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

THB 214/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

THB 107/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

THB 214/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

THB 100/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Cambodia, Singapore, Malaysia, Laos

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

Nearby Phuket Airport

Hotels

3.9 km from Phuket Marriott Resort and Spa, Nai Yang Beach

22.7 km from Hyatt Place Phuket Patong

23 km from The Charm Resort Phuket

Other Landmarks

26.5 km from Chinpracha House

27.3 km from Clock Tower

FIND ME A CHEAP RENTAL

Map view of Thai Rent A Car Store Location

coordinates: 8.1110951 98.3064646

Guest Reviews

Total points： 8.8 / 10 Very good

Vehicle condition: 2.5
Vehicle cleanliness: 2.5
Spaciousness: 2.5
Counter staff: 2.5
Pick-up location: 2.5
Drop-off location: 2.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

L.Wooi Cheong
Phuket
9.6 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Like: It is easy to pick up and drop off the car.
Dislike: The car is smelly
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Jia Ling
Phuket
8.6 /10 Very good
Reviewed: Wednesday, January 7, 2026
Like: Simple and fast procedure to collect and return car.
Dislike: The condition of the car interior.
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J.kaeoratanapattama
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Like: nice service, friendly staffs, quick pick up and quick drop off
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Vanessa
Phuket
9.6 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Like: I've rented a Toyota Yaris. The car condition was good and the staff are quite friendly. Definitely worth for the money.
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Tung Mun Wai
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
There were too many existing scratches that is impossible to go through during pickup process. The car need serious polishing which would buff out all the scratches to let the customer a fresh car to start with. Return was misleading where during pickup was told to return to where we pick up the car. But on the day of return, it's a different area.
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L.POOI LENG
Phuket
9 /10 Excellent
Reviewed: Wednesday, January 7, 2026
No reverse sensor for the vehicle provided. It will be excellent if the vehicle has reverse sensor.
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C.Chu
Phuket
7 /10 Good
Reviewed: Wednesday, January 7, 2026
I did not realise it is hybrid car, though uses less fuel but trunk space was reduced. Prefer a normal Camry.
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M.Li
Phuket
8.7 /10 Very good
Reviewed: Wednesday, January 7, 2026
Been waiting for more than 20mins to drop off
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Anonymous
Phuket
7 /10 Good
Reviewed: Wednesday, January 7, 2026
Body scratches and misaligned bumper are not fixed at all from previous incidents.
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A.Kwek
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Car exterior not brand new. Had a few knocks. But inside is great. Aircon is great. Well maintained car. Easy processing.
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Kim Soon
Phuket
7.7 /10 Good
Reviewed: Wednesday, January 7, 2026
Good and smooth service except that there was no staff at the pickup counter. Waited for 15 mins due to staff shortage on pickup time. Otherwise it was fine
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S.K.
Phuket
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Car has some noise but not effect on operation
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V.Brown
Phuket
8.7 /10 Very good
Reviewed: Wednesday, January 7, 2026
A bit of a wait due to an issue with the customer before me. But once they got to me, it was a smooth and straight forward process! The car itself was in fairly good condition, although it had a bit of a weird musk in the car and the air conditioning could be better. But the car was definitely spacious enough for four people and could fit 4 medium cases in the car. Definitely value for money!
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R.MacKay
Phuket
8.7 /10 Very good
Reviewed: Wednesday, January 7, 2026
Car suitable for the narrow roads but struggled big time up the many hills in Phuket. Staff friendly and helpful. Make sure you thoroughly check the car on pick up and take clear photos
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W.Wanraek
Phuket
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
It’s perfect
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Anonymous
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
All Good
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J.Lee
Phuket
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Staff was super helpful and efficient. Definately recommended.
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V.Detphuttawat
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good ,I loved it
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Anonymous
Phuket
7.7 /10 Good
Reviewed: Wednesday, January 7, 2026
ชอบบริการคืนรถช้าได้ฟรี 4 ชม.
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T.Khosuk
Phuket
7.7 /10 Good
Reviewed: Wednesday, January 7, 2026
พนังงานบริการดีคับ
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M.Bamrungpong
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
It will be very helpful if customer can keep the unused day for the next trip in case the customer have any urgent matters.
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P.Tansiri
Phuket
6.7 /10 Average
Reviewed: Wednesday, January 7, 2026
Its raining during getting car and I had to wait outside the roof. During return as well. Better to return car under the roof
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M.Vazifdar
Phuket
6.3 /10 Average
Reviewed: Wednesday, January 7, 2026
Car booked was very old. I was expecting new car however 10 year old car which was driven more than 90k km was given. Car didn’t have auto lock or mobile charging or navigation facilities. At the time of arrival there was no body present at the counter. A boy came 15 minutes later who did not speak English & was bit rude.
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S.Lee
Phuket
4.7 /10 Average
Reviewed: Wednesday, January 7, 2026
I had a problem on car battery and I had to call them to change car battery, however, the lady over the phone couls not speak and understand properly. So I was struggling so much while giving my information, including location. Except this the service was good.
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Nimikiko Jung
Phuket
8.3 /10 Very good
Reviewed: Wednesday, January 7, 2026
The car is quite old. There are round marks for good cars that have been photographed. A lot of marks, even when upgrading the car Place inside The glass resting with the keys is the main.
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Dharam
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Amazing car, had done 30000 KM's, had all new features like paddle shift, immobilizer, spacious luggage space for four pax. Communication could have been better as counter staff find it difficult to interact in English.
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S. Loh
Phuket
7.7 /10 Good
Reviewed: Wednesday, January 7, 2026
Car was good, as described.
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P.PIYAKUNAKORN
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
New car for hire Nice and qualified staffs
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S.Nakpansuer
Phuket
8.3 /10 Very good
Reviewed: Wednesday, January 7, 2026
We booked the cheapest Eco Car option but was upgraded for free at the counter. No insurance upsell at the counter.
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Anonymous
Phuket
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I rent 2 of this car, both are brand new, super nice condition
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M.Lai
Phuket
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
we rented 2 cars, both at brand new conditions, only travelled for 1500km. no hassle at all, staff is waiting for you at the returning spot, no waiting needed
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Jatuporn Kiattisin
Phuket
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
good
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qe81ny
Phuket
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Car was very clean and well maintained. Staff was very friendly. Great customer service.
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T.Leung
Phuket
9 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Car condition was good, only run 9000+ kms. Car was clean. Need to pick up car in the domestic airport car park. Drop off was inconvenient. We were told to call Thai Rent A Car 10 mins before but our SIM couldn't make local call so had to get them from the counter in arrival hall.
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T.Phomchaisri
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good service
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S.Rastogi
Phuket
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Easy to pick up. Tougher to drop offp
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Anonymous
Phuket
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Friendly staffs and great cars.
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Y.TSANG
Phuket
9 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very easy to find the counter and very satisfied to rent a new car on my trip.
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H.Lau
Phuket
7.7 /10 Good
Reviewed: Wednesday, January 7, 2026
The rental indicated that it can carry 3 luggages and maximium 7 persons. I would suggest that it can only handle 3 hand carried luggages. My expectation was I rent a 7 seaters car with only 6 peoples including driver, it should have 1 seat left, we had 2 luggages and 2 hand carry luggages. it should fit in. We can put our additional bag for notebook.
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Anonymous
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I got a free upgrade to a Mitsubishi SUV which was big, clean and comfy. The entire service and car was excellent!
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K.Mohd Radzi
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Great Car at Best Value Price
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S.Malakul Na Ayuttaya
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Cool Car , Good service
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Leong
Phuket
9 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Everything was smooth and efficient.
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P.Chen
Phuket
7 /10 Good
Reviewed: Wednesday, January 7, 2026
Got a relatively new car with just a mileage of 2700km that is clean and in good condition. Receiving staff was kind to offer and dropped us at the international departure hall after the car was inspected and returned at the domestic terminal; it was drizzling.
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R.Piyanantapat
Phuket
8.3 /10 Very good
Reviewed: Wednesday, January 7, 2026
Staff not enough to release car
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T.Liu
Phuket
2.3 /10 Poor
Reviewed: Wednesday, January 7, 2026
Pick up and dropping off car took long time. Counter staff communication skills were poor. Will not choose thairentacar again terrible
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S.Matib
Phuket
8.7 /10 Very good
Reviewed: Wednesday, January 7, 2026
รถใหม่ สะอาดมาก ประหยัดน้ำมันสุดๆ รับ-ส่งง่าย รวดเร็ว ขั้นตอนไม่ยุ่งยาก
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Deved Marcos
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Car was new & was great driving it around.
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Esme
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Have used Thai Rent A Car before and have always been happy with service and their vehicles.
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Esme
Phuket
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Our car was upgraded which was a nice bonus. Have used them before and always happy with the service and ease of pickup and return.
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S.Tairomboon
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Staff team very kind for drop-off late time
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Prince Thakur
Phuket
8.3 /10 Very good
Reviewed: Wednesday, January 7, 2026
English communication was a challenge but manageable. My pick up location was changed at last minute although an hour before I called and they confirmed to pick from domestic counter when I reached it was closed andnthey asked me to reach international counter for paper work and finally my car was at domestic airport. I had to move twice with my luggage and family in night
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R.GA
Phuket
8.3 /10 Very good
Reviewed: Wednesday, January 7, 2026
Almost all good
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R.Khungamut
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very nice. Will book again. Thanks.
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T.NINPRATEPPRECHA
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very nice. Will book again. Thanks.
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N.Pitakpon
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very nice. Will book again. Thanks.
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v.Proctor
Phuket
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Everything went smooth.
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A.Yeo
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good condition of the car. But disappointed with the power of the car, as you should bring in 3 liter turbo diesel, instead of 2.5litre diesel. But still acceptable power with full load of the car, 4 adult and 4 children with 3 big luggage and a big backpack.
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Anonymous
Phuket
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Car was as described in clean and serviceable condition, however there was tissue paper wedged between the windscreen and dashboard in three locations and a further tissue wedged into the front passenger side window. Perhaps to soak up leaks? However we never experienced any rain during the period of hire. Rather odd.
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G.Wilmer
Phuket
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Only one person on the desk and they were fully occupied with another customer for 20 minutes before serving me so not a great start plus whilst the car was new it wasn't to my liking really especially as it was classified as a large SUV but compared to the other large SUV's i've booked it was sub-standard in my opinion
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W.CHAN
Phuket
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Counter staff insisted on printed voucher even though I had it on the app. Otherwise it’s all good
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B.Alder
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent
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P.Aroonsawasd
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very comfortable. Thanks.
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S.HUI
Phuket
9 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I still haven’t received the THB 5000 deposit refund. I expect The refund should be immediately after the car return instead of waiting 2 weeks as the staff mentioned to me. That’s not so beneficial to customers. Also, the car should be ready 1 hour before the car pick up time, instead of black facing customers asking customers waiting.
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G.M.
Phuket
9.7 /10 Excellent
Reviewed: Wednesday, January 7, 2026
1. From the easyrentcars my request about 2 child seat was confirmed, but in the place no. It's good because we saved money for it, but it's not normal. 2. The deposit was taken doesn't matter that we paid full insurance
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C.Yeo
Phuket
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
No one was at counter upon arrival at Phuket Airport. Had to call and wait for service staff to arrive. Service staff was friendly & efficient though.
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K.LOW
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Fair.
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Noksukanya
Phuket
8.3 /10 Very good
Reviewed: Wednesday, January 7, 2026
I like your promotion
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J.Grzelak
Phuket
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good cars in good price
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K.Jonsson
Phuket
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Flight was delayed and charged 300 baht for late pick up was frustrating when it was out of my control.
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G.ARORA
Phuket
9.3 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Keep up the good work guys. I will always use your service whenever visiting Phuket again.
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S.Leong
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Clean and well maintained car, pick-up and drop off process was smooth.
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Anonymous
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
ThaiRentACar does not recognized the fact that we have included full insurance in our booking and insist to collect an amount as deposit to cover damage claims if any. This can be inconvenient.
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P.Choocheepwattana
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I had to pay 300 THB upfront on early return fee
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C.Lam
Phuket
8.7 /10 Very good
Reviewed: Wednesday, January 7, 2026
Hassle free rental, smooth. Car in decent condition.
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A.Guo
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Rental booth is located in domestic terminal, we got off the international terminal needed a bit of walk to get there. Car rental staff are friendly, pickup process were very professional, drop off process are even easier, will definitely rent from them again.
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S.Danson
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
The car was a little old but was fine for what we needed. The windscreen washer neeed to be replenished as it hadn't been checked prior to our pick up.
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W. Murray
Phuket
7.7 /10 Good
Reviewed: Wednesday, January 7, 2026
Reservation desk staff were very nice and polite. Car was very comfortable and clean. Paid for a child's safety seat but only a baby safety seat available ( received a refund). Drop off very easy.
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Anonymous
Phuket
8.7 /10 Very good
Reviewed: Wednesday, January 7, 2026
The Yaris is underpowered for hill climbing.
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Lauren Fred
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Returned the car 5 days early, no refund for the remaining days, disappointing
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Robin Darwin
Phuket
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Angela Perkin
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
We used a Thai car rental company this time, and everything was fine.
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Otis Joe
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Mabel Fielding
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Timely handling and good service attitude
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Wordsworth Alcott
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Evan Morley
Phuket
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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Ogden Bill
Phuket
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Vito Clare
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Quick pick-up and drop-off
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Colin Shelley
Phuket
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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Elma Ferdinand
Phuket
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Alvin Dolly
Phuket
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Quincy Lena
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Katherine Alick
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Nat Henrietta
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
First time driving abroad, the customer service was very patient and guided me, helping me quickly familiarize myself with the vehicle, traffic rules, and other information.
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Winston Doris
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service attitude was very good and I was very satisfied. As the first passenger from the same flight to reach the counter, I didn't need to wait in line.
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Debby Dierser
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
The vehicle did not match the reservation.
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Susie Hudson
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Great service, everything went smoothly
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Zebulon Lena
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Very good
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Haley Hansen
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
No need to queue upon arrival, just fill out the form and take the car.
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Haley Hansen
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Elaine Burns
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very convenient.
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Ruth Moore
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Returning the car was very convenient, and all the processes were streamlined.
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Jeffrey Carnegie
Phuket
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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Gerald Gray
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service is excellent and convenient.
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Clyde Abe
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good
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Lesley Chesterton
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Having the rental documents prepared in advance made the car pickup process very quick. However, the car wasn't ready at my reserved time; I had to wait for a while before receiving it. Since I arrived at midnight, the car could have been prepared in advance to improve efficiency.
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Lena Bryce
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Hannah Laurie
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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August Bessemer
Phuket
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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Elroy Violet
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Jonas Wilson
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Great service
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Alexia Reade
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Good service attitude, convenient pick-up and drop-off
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Edith Henry
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Fast and convenient.
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Dominic Palmer
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Car pickup was fast and convenient.
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Buck Minnie
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Pretty good
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Steven Bush
Phuket
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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William Piers
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Xenia Browne
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The pickup and drop-off process is convenient.
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Antony Rossetti
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Overall, very good. Despite arriving at the airport late at night, there were staff on duty. At the car pick-up point, the staff had already turned on the air conditioning. All small scratches were marked. The pick-up process was very smooth and quick, and the return process was also very fast.
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Sean Jonson
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Overall, very satisfied with the service. The car was relatively new and clean.
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Geoffrey Fanny
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good
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Herman Milne
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service was excellent. I bought insurance, and the staff pointed out any scratches. Just taking photos and recording a video was sufficient.
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Cornelius Gill
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service was good.
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Laura Larkin
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service was great. I felt bad for being late, but they still upgraded my car.
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Bess Ralph
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good
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Merle Gladstone
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Satisfied, you get what you pay for.
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Gene Bell
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Bradley Commons
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good
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Pag Christiana
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Great experience, renting a car in Phuket is very convenient.
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Veronica Defoe
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good service
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Christine Duncan
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent service, provided a new car and the process was convenient.
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Rodney Raman
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Great
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Elva Nathaniei
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Wallis O'Casey
Phuket
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Eden Dutt
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The car pick-up process was very quick. The vehicle was provided with a full tank and cleaned. I received a car with just over six thousand kilometers on it, almost brand new. Overall, I am very satisfied and will use this company again next time.
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Thomas Sinclair
Phuket
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Sophia Buckle
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Lindsay Smollett
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Normal
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Julie Maltz
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service was acceptable.
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Viola Augustine
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good
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Janet Bob
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied with their service
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Beatrice Juliet
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Convenient pickup, easy to find the store, and clear instructions on important points.
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Bennett Mill
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The process is simple
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Abigail Harrod
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Overall, a very good experience.
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Belle Lynch
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
In my opinion, thairentcar is one of the top 3 car rental companies in Thailand. Highly recommended.
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Enoch Doherty
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service is excellent. Even if you don't speak English, there's no need to worry. The staff is very patient and friendly.
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Nicola Billy
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Convenient and quick
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Novia Wodehous
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good
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Vic Tobias
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
The overall service was really good, and picking up and returning the car was very convenient.
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Donna Beard
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good
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Archer Broad
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The pick-up and drop-off process was very quick.
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Joy Julian
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied, the car pickup was very quick.
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Alberta Job
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied, both pickup and drop-off were smooth.
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Devin Gunther
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent service
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Ronald Augustus
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Satisfied
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Shirley James
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Return process was quick, but finding the location was difficult.
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Sigrid Luke
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Smooth communication
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Zebulon Abraham
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
They charge an extra 500 yuan after 10 PM, so I picked up the car the next day as I was staying near the airport.
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Andy Carmen
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied, the staff was very friendly, and the car was brand new!!!
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Andre Isabel
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Decent
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Hugh Bowman
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Extremely satisfied
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Hobart Gilbert
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The overall service was good, no issues! Very easy car pick-up and return process, very convenient. No hidden costs, just make sure to return the car with a full tank of gas.
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Joanne Spencer
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Fairly satisfied
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Kevin MacPherson
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
It's okay.
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Cyril Marcus
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good
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Lewis Hopkin(s)
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
The overall service was okay.
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Vivien Pritt
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Overall, still quite satisfied.
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Ward Wood
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied, 5-star rating. Bought full insurance to avoid trouble. The guy just did a quick check when I returned the car and it was all okay. The car was in good condition, around 15,000 km. It was comfortable for the whole family, with enough power to climb hills without any trouble. No problem driving around the island!
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Celeste Jack
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied!
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Florence Tennyson
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Not bad
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Eileen Doherty
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Really excellent
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Michael Marner
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
The customer service was warm and attentive.
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Betsy Butler
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Overall satisfied, no hassle, very smooth process.
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Martina Beck
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
It was fine, settled in a few minutes
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Walker Boyle
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
The car I received was very old, covered in scratches and with a total mileage of 139,000 kilometers. I asked the rental company to change the car, but they refused. I reluctantly drove it on the road; fortunately, during the 4 days of rental, the car didn't break down, although the power was somewhat insufficient. The air conditioning worked well though. Overall, the service was mediocre. I suggest not using cars with a mileage of 140,000 kilometers for rental services anymore.
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Bowen Carroll
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Really good, even though my flight was delayed, they waited an extra hour for a small fee. Very satisfied.
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Blanche Richard
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The overall process was very good!
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Leonard Clark(e)
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Overall service was very efficient, it took only 10 minutes from arrival to getting the car.
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Kelly Byron
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Everything went smoothly.
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Jocelyn Thomas
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I have used Thai Rent a Car many times, booking through different platforms. Each time, they didn't inspect the car during pick-up or return, just checked the fuel gauge.
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Gordon Russell
Phuket
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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K.Lim
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
thanks you
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Anonymous
Phuket
4 /10 Average
Reviewed: Wednesday, January 7, 2026
Car was a serious disappointment, old and very scratched up, smelled really bad of urine
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Zebulon Lena
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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James Whitman
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The car supply was insufficient at one point, but they promptly coordinated. The return process was smooth and fault-free.
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Susanna Tomlinson
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service was quite good. There was an incorrect address on the navigation, and the staff continuously helped me locate it. Very responsible.
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Taylor Cook(e)
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Pretty good
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Maxwell Carpenter
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The overall service was quite good, but the Thai-accented English was a bit challenging.
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Don Emmie
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
It's acceptable.
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Mag Helin(a)
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Great, no tricks, very sincere, highly recommended.
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Earl David
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
It's fairly good.
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Patrick
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Polite and nice.
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Nicholas Anthony
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
The staff provided excellent service.
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Tyrone Kelsen
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The vehicle was excellent, the air conditioning worked well, and it was clean with no odors.
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Howar Raleign
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Donald Dickens
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Used the car for 15 days and purchased China-based additional full insurance. The store didn’t push for any other insurance. While returning the car, they checked thoroughly but didn’t make unreasonable claims, like treating old scratches as new ones. Overall, a great experience!
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Ingrid Fox
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Quite satisfied, they provided the car model I hoped to book.
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Lilith Maria
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied.
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Blanche Poe
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Overall satisfied, though the paperwork took a bit longer.
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Novia Wodehous
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very professional.
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Susan Gissing
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Good customer service attitude
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Aldrich Lloyd
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Overall, I felt quite satisfied. The process of picking up and returning the car was very quick.
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Matt Eva
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Extremely satisfied
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Blake Morton
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very convenient and fast.
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Archibald Samuel
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Okay
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Cliff McCarthy
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service was professional and quite good.
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Leonard Clark(e)
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Fast queue time
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Aries Becky
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent service.
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Mirabelle Ingersoll
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good.
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Harry Dorothy
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The car pickup and return were very smooth and efficient.
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Tess Obadiah
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Quite good, the staff at the lobby were patient and explained everything clearly.
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Burnell
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The process for picking up and exchanging the car was quick. The rental company was very thorough in noting scratches on the car, and it's recommended to record a video for documentation. Additionally, the car provided was very clean, but its mileage had already exceeded 100,000 kilometers, and the handbrake was not functional.
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Toby Ellen
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good
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Deirdre Bartlett
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied.
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Donald Dickens
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good! Having a car in Phuket really boosts happiness. No need to worry about getting back to the hotel if you're out until 1 a.m.
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Eleanore Ferguson
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Barret Sander
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Satisfactory.
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Donald Dickens
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Efficient and simple, the car is very new.
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Pamela Crofts
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service was great, and returning the car was very convenient—it only took 2 minutes. I'll choose this company again next time.
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Cornelia Palmer
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent service.
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Vivien Pritt
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service handover was very quick, and they could communicate in English, which was very convenient.
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Vera Robbins
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Extremely satisfied
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Beverly Locke
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Excellent service.
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Elijah Belloc
Phuket
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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Darcy Hill
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
It's okay.
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Stephanie Smedley
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Standard service level, some counter staff can communicate fluently in English.
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Martha Orlando
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Ada Clement
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent service.
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Novia Springhall
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Viola Augustine
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Georgia Stuart
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Returning the car was quick and convenient.
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Beryl Wollaston
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Pretty good and very convenient.
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Ivan Keppel
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
This is my second time renting a car through QEEQ from this company. It's very convenient. Even though I returned the car an hour late due to refueling, they didn't say anything!
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Ingrid Fox
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Satisfied
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Beatrice Daisy
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
The service was fine, but the car was not up to standard.
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Monica Kent
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Satisfactory
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Monroe Henley
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The staff were very friendly, matching the characteristic of Thai people. The pickup and drop-off process was quick and didn’t delay our journey.
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Baird Andrew
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied, the car pickup and return process was smooth, communication was easy, the location was convenient, and the service was professional.
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Upton Newton
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The pick-up and drop-off process is very simple and quick; you can get in and go immediately.
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Herbert Ted
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service was excellent and the guidance was clear.
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Chloe Roland
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Simple.
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Sandy Jenny
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Both pickup and drop-off were quite convenient. There's no extra fee for one-way car rentals in Thailand, which was great! I picked up the car in Phuket and returned it in Bangkok.
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Aries Becky
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
When the car showed a fault warning, they quickly arranged a replacement at the hotel.
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Tim Richards
Phuket
6 /10 Average
Reviewed: Wednesday, January 7, 2026
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Kirk North
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service attitude was excellent, and communication in English was no problem at all.
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Nick Arthur
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The service attitude was very good, very satisfied.
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Boyd Nichol(s)
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Gregary Mansfield
Phuket
8 /10 Very good
Reviewed: Wednesday, January 7, 2026
Very good.
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Christine Duncan
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
New regulations in Phuket: White paper translations are not recognized. Due to the high number of tourist accidents, there are random checks on foreigners. If you only have a white paper translation and a domestic driver's license, but no international driver's license, you may be fined 3,000–5,000 baht. We only learned about this after arriving at Phuket Airport.
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Isaac Leigh
Phuket
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Bing Dorothea
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good, with various reminders, though the English accent is a bit strong, haha.
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Ann Brewster
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very convenient and highly satisfactory. This is my third time booking a car on the platform.
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Gladys Sainsbury
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good
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Antonia Susanna
Phuket
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Lennon Lowell
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Cynthia Clemens
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The overall service is excellent.
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Burnell
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Overall good. Keep in mind that the roads in Phuket are narrow, making it inconvenient to drive larger vehicles.
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Max Adam
Phuket
2 /10 Poor
Reviewed: Wednesday, January 7, 2026
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Matthew Horatio
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Satisfied
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Winfred Bill
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent, great attitude and very patient.
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Gavin Dora
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The store is easy to find and returns are convenient.
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Claude Peter
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent service.
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Hugo Bridges
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Satisfactory
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Malcolm Rutherford
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
The overall service was good.
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Sandra Edison
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Professional service
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Kevin Lee
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Yes. Whole process was very smooth
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Robert Joseph
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Excellent
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Alger Washington
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good, convenient and fast.
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Albert Irving
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
I brought the wrong driver's license, and the store allowed me to provide an electronic version.
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Sigrid Luke
Phuket
4 /10 Average
Reviewed: Wednesday, January 7, 2026
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Darnell Nixon
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied!
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Gwendolyn Elinor
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied. Convenient and fast, having a car makes traveling anywhere easy.
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Morgan Tony
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied, although the vehicle is relatively old.
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Clyde Zephaniah
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very good
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Ted Margery
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Fast
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Larry Bryan
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Simple and quick, smooth experience even without knowing English.
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Chad Kipling
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Genevieve
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Very satisfied
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Ogden Gard(i)ner
Phuket
10 /10 Excellent
Reviewed: Wednesday, January 7, 2026
Pretty good. After arriving in the country, the pickup and drop-off parking lot is right across the exit. The staff will also confirm the car's condition with you for both pickup and drop-off. Returned the car about 25 minutes late, and the staff didn’t say anything.
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