The staff's attitude was indifferent, and they looked at customers with a sideways glance, clearly showing discrimination against Chinese people. They charged a $300 deposit when I paid with a card, but only returned $200 when I came back. Additionally, there was an unexplained $20 charge, which the bank confirmed was deducted by the rental company.

Office was in a convenient part of town

Everything went smoothly

We were early (flight change) and returned it late. The additional day's fee was very reasonable. They swapped cars to cater for us. Car was awesome with no problems experienced.

Since we were forced to change our arrival and departure flight time (Jetstar), we needed to add a day to our booking but Easyrent couldn't manage this and told us to cancel our booking and re-book. This seems an extreme solution. In the end, we solved it with Thrifty with no issues. Apart from this, very happy with both Thrifty and Easyrent.

The car was excellent, staff pleasant. perfect

perfect. saved me hundreds $

I’ve used Thrifty before. They do a fantastic job. The staff were all super friendly. Next time I’m in Melbourne I’ll be sure to rent with them again.

I’ve used ERC all over the world, and will continue to do so. Just a superbly easy to use app.