Very good, picking up and dropping off the car was very smooth, especially convenient at the airport.

There weren't many people renting cars, so I waited for about half an hour.

On the third day of renting the car, it broke down in Siena and was towed away. Without any local office, I couldn't get a replacement or return the car there. After returning the car in Florence, the usual return procedures were not followed, and I was told to wait for the towing or repair bill. Upon returning home, the remaining rental fee was deducted without prior notice and has not been refunded for several months.