The service efficiency is not very high. I arrived on time, but the reserved Golf was unavailable. It took almost 2 hours to transfer a car from another branch. The car was upgraded but was much larger. The branch said they couldn't provide any small automatic cars. Due to my tight schedule, I had to accept it.

Excellent service

The same attendant handled both the pick-up and drop-off, and he was quite unprofessional. It took almost half an hour to complete the paperwork, and others at the rental company seemed embarrassed for him. He was very slow and dragging his feet. Eventually, another female attendant processed the pick-up in just 2 minutes. The same thing happened during the drop-off – there was nothing complicated, just needed someone to check the car, which took over 10 minutes to arrange. After the inspection, there were no issues, but he went off to do something else and took almost another 10 minutes to finalize the paperwork. If you rent a car at Athens Airport, try to avoid this company if possible. If you encounter this specific attendant, you'll need patience and a good temper. If you're in a hurry to get to the airport, it could be troublesome.

Satisfactory

Overall, the communication was smooth. They will try to sell you insurance, but if you tell them you already have full coverage, they won't push further. If communication is difficult, you can use Google Translate. Greek drivers generally drive fast, but staying within your lane should prevent major issues. Remember to stop at red lights when turning right! It's important to understand right of way rules, and always stop at stop signs!! I'm still not completely clear on all the rules, so I observe how others drive, but being cautious is always a good idea. This time, we only stayed around Athens, especially near the coast, where the scenery is beautiful. I highly recommend renting a car. For refueling, check the fuel cap for the required type of fuel. Gas prices vary at different stations, and you can check prices on Google Maps. If you can't figure out self-service, just ask the station staff for help. We used Google Maps for navigation the entire trip, which was very convenient, avoiding toll roads and highways.