Recomiendo QEEQ por su relación calidad precio y el excelente servicio de atención al cliente.
Hungary
Reviewed: Mon, Aug 19, 2024
About FMC Rent:7.0/10
Se nos entregó un coche superior a nuestras expectativas, fantástico y automático, prácticamente nuevo. Muy bien. Tan solo que no se nos entregó limpio y no era fácil detectar posibles desperfectos.
About QEEQ:10.0/10
Muy contento con QEEQ por el precio y el servicio. Emily ha sido un encanto de persona que nos ha ayudado y gestionado todas las dudas y solucionado cualquier problema que ha sucedido. Lo recomiendo sin ninguna duda.
It seems that FMC is run by only two guys. After arriving at the airport, we called the number provided, but nobody answered. We contacted QEEQ for assistance, and they suggested trying another number. After getting through, they picked us up at the airport in about 15 minutes and drove us to the FMC location. Their office was in a remote and rundown area, which could be quite scary if picking up the car at night. However, there was no line, and the rental process was completed in a few minutes. An additional 50 euros was charged for international travel.
1. The store is not near the airport, located 4 kilometers away in an industrial area, in a very secluded office. See the pictures I posted. When I arrived and called, no one answered, so I had to take a taxi to the store. No one was at the store, and I had to reach out to customer service to get someone there. 2. The reserved car was not available, and they gave me an old van instead, with no Bluetooth, broken car mount, and it wouldn't start after being parked for a while. I had to turn it off and on again to get it to start. They called it an upgrade, but it was actually a downgrade, ruining my experience! 3. Hidden charges: they said there would be a 50 Euro fee for cross-country travel. The Schengen Agreement allows travel between countries, but this was not mentioned in the terms. It's really unreasonable! 4. I mentioned during rental that I wanted to return the car a day early, and they said it was fine. However, when I arranged my schedule to return, they said they were on holiday that day and I had to return the next morning at 8 AM. It's the first time I've heard of a rental company freely taking a day off with no staff, even when it's not a public holiday. They wouldn't accept the car return during their office hours. It's unbelievable! 5. When picking up the car, they said they would go to the airport, but they left me at a fork in the road. As I was not familiar with the place, and GPS was inaccurate, I had to circle around to find my way out.
In summary, after reading these 5 points, who would dare to continue renting from this company?
Very good. The rental company is located in a factory next to the airport. The owner is a race car driver. You need to call ahead when arriving at the airport. No upsells or fees. We drove over 2000 kilometers in 5 days. The vehicle was a Mercedes GLB.
About QEEQ:8.0/10
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Recomiendo QEEQ por su relación calidad precio y el excelente servicio de atención al cliente.
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View more >2. The reserved car was not available, and they gave me an old van instead, with no Bluetooth, broken car mount, and it wouldn't start after being parked for a while. I had to turn it off and on again to get it to start. They called it an upgrade, but it was actually a downgrade, ruining my experience!
3. Hidden charges: they said there would be a 50 Euro fee for cross-country travel. The Schengen Agreement allows travel between countries, but this was not mentioned in the terms. It's really unreasonable!
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In summary, after reading these 5 points, who would dare to continue renting from this company?
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