No tenia suficiente credito para poner de fianza disponible en la tarjeta ya que piden 2800€, el triple que normalmente. Y la chica nos hizo coger un seguro de su compañía que nos dijo que eran 98€. Para sorpresa, cuando nos cobra, no nos cobro el equivalente a 98€ en florines, sino que aplicó una conversion muy desfavorable porque quiso y sumo 43000 ft, lo que resulto en 106€. Una estafa que suelen hacer a todo el mundo vamos.
I booked a guaranteed Audi Q3...didn't get the car and was not even mentioned at the pick-up that they're sorry for not giving me the car I booked. Got a Mini Countryman instead which was good but not what I booked. I feel like I overpaid because of this.
“Affordable, easy to use, flexible with lots of car rental options.”
About Schiller:10.0/10
Overall it was a very good experience. Staff at pick up and drop off was good. Easy to locate and with helpful staff.
About QEEQ:10.0/10
Qeeq.com is a very good platform for car rentals. Diamond member discount, booking with just USD 1, free cancelation, full insurance options, etc are an amazing feature. Qeeq.com provides a hassle free booking experience.
“Easy to use app, lots of options, good and affordable cars listed, hassle free booking and drop off.”
About FMC Rent:10.0/10
Our experience with the FMC was good. Though they were not located at the airport, they came and picked us in 15 min. Staff was very helpful. Vehicle was good and exactly what we need for a big family with lots of luggage.
About QEEQ:10.0/10
Qeeq.com is an amazing platform. We could get the big people carrier vehicle what we needed. Price was very reasonable. With USD 1 booking with free cancelation policy QEEQ.com given us a hassle free experience. Highly recommended to take the Diamond membership for getting good discounts deals.
“Recomiendo QEEQ por su relación calidad precio y el excelente servicio de atención al cliente.”
About FMC Rent:7.0/10
Se nos entregó un coche superior a nuestras expectativas, fantástico y automático, prácticamente nuevo. Muy bien. Tan solo que no se nos entregó limpio y no era fácil detectar posibles desperfectos.
About QEEQ:10.0/10
Muy contento con QEEQ por el precio y el servicio. Emily ha sido un encanto de persona que nos ha ayudado y gestionado todas las dudas y solucionado cualquier problema que ha sucedido. Lo recomiendo sin ninguna duda.
I am extremely dissatisfied. I arrived on time at 9:00 to pick up the car I reserved, only to be told that the model I booked was unavailable. They said I could upgrade by paying an additional €18 per day or some other amount. I explicitly stated that if they didn't have the car and needed to change the vehicle, I agreed, but I would not pay any extra cost. The staff proceeded to prepare the paperwork without clarifying and asked me to sign it. Later, I realized that the document specified additional upgrade fees totaling over €200 in the bottom left corner, but I didn't notice it at the time and signed. The upgrade fee wasn't needed when returning the car, and I only discovered the charge on my credit card statement a week after returning home. This is outright fraud. I've rented cars in Europe numerous times, and this is the first time I've encountered such an experience. Truly disappointing!
The fuel tank was not full at the time of handover. After raising the issue, we were told that the gauge would show full after starting the car a few times, but even after several attempts, it still wasn't full. Upon further discussion, the staff became impatient and claimed the tank was just refueled and it was impossible for it not to be full. They even suggested we go to the gas station ourselves to check if it was full. We were in a hurry and didn’t have time to argue further, so we had to leave.
I purchased basic insurance and, out of respect, honestly reported the damaged side mirror. After discussing with the staff, the compensation was estimated at around 280 euros. However, after returning home, I found out it had been directly raised to 980 euros, which is the exact deductible amount for basic insurance. Isn't this a scam? A side mirror for a Volkswagen Touran costing that much—how much does the whole car even cost?
The pickup process was convenient, and the staff was welcoming. Processing the paperwork took a bit longer, but it didn't affect the overall experience.
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