Excellent service. Very friendly staff

Atlasrent's location at Sydney Airport is about a five-minute ride from the terminal, but don't worry as they provide a shuttle service to take you to the pick-up point. Even after you return the car, they responsibly drive you back to the airport. During pick-up, they mainly check your rental agreement, driving license translation, and international credit card. The car comes equipped with a toll device for toll roads, and the charges are deducted from the deposit. However, there's a 3 AUD fee for each day you use a toll road. We set our GPS to avoid toll roads, so we didn't incur any charges. We originally booked a Toyota Corolla, but because the previous renter extended their rental period, we were upgraded to a new Kruger SUV, which had only been driven once before us. The fuel tank wasn't full when we picked up the car, and when we questioned it, the staff said they would waive the 10 AUD charge for adding an extra driver to offset the fuel cost. They know how to haggle too! We were worried about being charged for sand from the beach on the floor mats when returning the car, but the return process was incredibly simple. They only check three things: return the keys, check the fuel gauge and inspect the exterior. The only downside: the deposit was too high at 350 AUD, and they said it would take 5-10 business days to release it, whereas the rental platform said it would take 1-2 months. I returned the car on February 15th and still haven't received the deposit back. For comparison, we later rented from Hertz, who only took a 200 AUD deposit. The most surprising was Budget; they didn't take any deposit for a short one-day rental and simply collected the keys upon return without checking the fuel gauge or car condition.

Great. Eventhough the vehicle i booked wasnt the one i got. But it was great all the same!

Like: We enjoyed our trip to the max
Dislike: The pick up time was too late

Like: Great value - Atlas was the cheapest of all the companies I checked online. Easy to book online, and reassuring email backup and instructions. Less than 5 minutes from and to Sydney airport by free courtesy bus, with minimal waiting. Free upgrade. Very friendly and helpful staff. Car in excellent condition. No hidden extras.
Dislike: Everything was really good.

Like: Car in good condition, clean and no hassle