Great first experience, hopefully my go to option for car rental

Orderly process, although staff handle things at a pace typical of Western style.

Trusted big brand

Convenient and fast

The rental company's service efficiency is very high. The car model was the same as what we booked, the car was relatively new, and the fuel consumption was low. Especially when returning the car, the inspection was completed in just 2 minutes, demonstrating impressive efficiency. Very satisfied.

The wait for pick-up was far too long, especially after a long flight. At first there was only one person at the desk for a long line of people. The key to the car was manual (i.e., without a clicker to lock it), which was somewhat inconvenient. At the drop-off at SFO, my wife fell, and the Budget attendants where extremely caring and helpful, and insisted that they drive us to the terminal.