Just ok.

Overall, I am quite satisfied. They provided an alternative BMW model.

I was forced to buy snow tires, but the snow tire was a spare tire, which means if it snowed, I had to change the tire myself. The fuel gauge was not checked when picking up the car, and there was only half a tank of fuel left. I filled it up, but in the end, I didn't even use up half a tank. The extra fuel was not refunded, causing me a lot of loss. Actually, the price of renting a car directly at the counter is the same as Zuzuche.

I needed to pay for 2h of parking at the airport when I've picked up the car or I would not exit, this was strange. Some weird operations with blocking the funds - the blockage was cancelled during the trip and then thay have added one additional transation for 0.01$ upon return - so no cost for me, but just a weird feeling.

Great experience as usual.

Counter staff very rude. We waited over minutes on both rental and drop off. I travel frequently to Montenegro this was the first and last time. I Will never rent again