Was very busy at the counter so we had to wait for a bit. Nothing special. As always they tried to sell upgrades for insurance and car models, also nothing special. No problems at all with the check in procedure.
About QEEQ:10.0/10
Got an even better deal because of the Price Deal Applicator. It works for you when you are busy doing other stuff. Best feature ever!
“Excellent, superb service and great car, good value and all went really smoothly and no queue too!”
About Firefly:10.0/10
The staff were excellent, condition of car great and excellent value for money! Only comment I'd make is some guidance on the car itself would have been good - we struggled with the built in sat nav. We could have gone back to the counter and asked but as I had my own one with me we just used that.
“Very slow process to get car at pickup point. Also try to sell all sorts of extras at pickup point”
About Firefly:8.7/10
Long long waiting times for car pickup.
Selling all extras at pickup
Must check car conditions as the paper is given as ‘new’ car but in reality many scratches on car...
About QEEQ:9.0/10
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Customer Service
Good experience
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