The pickup location is very inconvenient, not located inside the airport, and it closes at 9 PM sharp with no exceptions. They provided a full-size MPV from a local Spanish brand, which has a spacious interior and is very practical to use.
A great smooth pick up process. The staff were really helpful and friendly. Car was very clean inside and out. Staff at drop off point again, really helpful and very friendly indeed.
About QEEQ:10.0/10
I really like using QEEQ. Its very straight forward booking proces. What I REALLY like though is that fact that you know exactly waht you are paying for up front. No hidden costa at all. So you have peace of mind at the car hire counter knowing that you can refuse all the sales patter if you want to. This goes a long way with me.
“Don't recommend this Company in Alicante - they're well known for robbing you blind!”
About Record Go:6.0/10
This Company is absolutely appalling. They bullied us into taking some insurance policy which we didn't need, and said that if we didn't take it, they would charge us over €1500 deposit.
We didn't get the car we booked, even though it was supposed to be guaranteed.
The staff were rude, extremely unhelpful and downright unprofessional. I definitely would never use them again.
Even on drop off, they were rude. They made me re-park the car and criticized me for not filling the car up at their designated fuel station (I assume they get a commission for that as well!)
About QEEQ:10.0/10
Love the ease with which you can book a car, just wish on the App you could filter automatic cars!!
Very good overall, but as we booked and paid on line before we went some of the charges weren’t explained properly to us ! You could make it clearer about fuel charges and insurance fees. We booked two cars and wanted to add a driver to one , but the guy we dealt with did not listen and added 3 drivers to on and two on the other ! And charged for the extra driver but it was quicker to just go with it.
The guy on the desk at Goldcar was possibly the rudest person I have ever dealt with. He definitely shouldn’t work in customer service. He was very put out we had our own Insurance and therefore did not require his. If goldcar and up as an option in qeeq again I would not book.
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