The car rental company's service attitude is excellent! We arrived early and they still managed to accommodate us without pushing us to buy extra insurance. They respond quickly to issues via email. Highly recommend Alamo! Returning the car is easy; there's staff at the parking lot to collect the car. Remember to fill up the gas tank! I'm not sure if I have a fine yet, but the deposit should be refunded in about a month regardless.
“Cheap and cheerful in the centre of Munich, but not for the faint-hearted!”
About Alamo:7.0/10
The car was pretty old and knackered, and parked on the top floor of a multi-storey car park with limited lift access, so we had to carry heavy suitcases up the last few steps. The Alamo staff were friendly but there were some hidden catches (not allowed to take the cars on a ferry, for example). Drop-off very quick but I haven’t received any sort of receipt from them.
Not enough counter staff and had to wait too long.
About QEEQ:10.0/10
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Customer Service
Car good but need a smoking ban or surcharge
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