The service attitude is acceptable.

The process was quick and the staff was very friendly!

The process was fairly quick, but I hoped to return the car half an hour late because my flight was delayed, and they did not respond.

The service was acceptable, but the response was very slow. I suspected that I had left something in the car, so I went to the rental office on the day of return to search for it. They told me the car was being cleaned, took my phone number, and said they would get back to me. It's been six or seven days with no response, which is frustrating.

There were over twenty people in line, and only one person was working. I don't know what the others were doing in the office, but at the very least, they need to ensure the counter service. The service attitude was okay, but the unexplained charges were very confusing. I was charged a deposit twice, paid the rental fee in advance, and was unexpectedly charged again when returning the car. They said the deposit and charges would be refunded within two business days, but there has been no news. Make sure to purchase third-party liability insurance before booking, otherwise, you won't be able to pick up the car.