I was double billed (prepaid with QEEQ but billed again incorrectly by thrifty). Will now have to go through a process to have that charge reversed, which will take time I would Prefer not to spend doing on my vacation.
About QEEQ:8.0/10
Booking platform is fine, but booking confirmations aren’t as convenient as they could be. Don’t show company you have booked with clearly or reservation # with car rental Agency. This should Be improved.
Reply by Qeeq: Thank you for your review of QEEQ. We are sorry to hear that you had a negative experience. The service provided by the counter staff may vary during travel peak or off-season due to limited staffing. We value your feedback and will address this issue with our supplier to ensure improvement. If you have any further inquiries, please do not hesitate to contact us. Thank you for your feedback, and we hope to have the opportunity to serve you better in the future.
I didn't get the car I asked for but the one I got was comparable. I wish someone had taken us to the car and showed us how a few things worked. We stood out in the rain trying to figure out where the trunk button was.
About QEEQ:10.0/10
I found a cheaper price a few weeks after I booked. No one notified me and I had to cancel the one and re book for the cheaper price.
Like: The counter woman at Thrifty helped us get back to their lot and stayed on the phone for 15 minutes, Thank You
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