The car was in good condition and the interior was fairly clean. The process of picking up and returning the car was relatively smooth. However, there was some urging when getting on the car from the airport, and the pick-up location was not clearly indicated. Service quality needs improvement.
Perhaps the staff were out on errands, as there was only one employee handling three or four customers. The waiting time was quite long. The service attitude was good though.
“Good service, clean and reliable car - Office is short drive from the airport”
About Lovetrip:8.3/10
Great car that was easy clean and easy to drive.
I was given a bigger car than I booked which was very useful for us. Lovetrip offices are located about 5-10 minutes drive from the airport. The owner/manager picked us up from the terminal and drove us to the office - although we waited about 25mins for him to pick us up (we waited outside the terminal, and he was inside the terminal). So our advice would be very clear about where to meet him.
About QEEQ:10.0/10
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