Superb

Very satisfied

Small office, not many people, short waiting time, service attitude was acceptable

I booked a compact car, specified 4 doors. At the store, they said they only have 2-door ones. Had no choice but to pay an extra amount daily for a mid-size car, and I couldn't choose, only got an old model Jetta. The insurance was supposedly included at the time of booking. The clerk told me it only covers when others hit you, but not when you hit others.

Pick up staff member very unhelpful and difficult to understand her strong Hispanic accent. Was not at all understanding when we asked her to repeat and explain the toll procedures!

We are delighted with your service and have passed onto friends your app

The first car they offered had someone who smoked a pack an hour. Could not drive that car.