There was only one member of staff on duty and the booking process takes a while. With customers ahead of use and after a long haul flight another agent would have been welcomed. When it was our turn the agent was very pleasant and professsional.
About QEEQ:10.0/10
No problems at all and the message sent to use during the hurricane was appreciated.
I did not need to wait in line
But line could easily form if staff need to deal with any issues
Only 2 members of staff to deal with both collection of cars and people waiting to drop off
However not staffs fault could just use extra team members when busy
Also drop off instructions not supper clear in car park outside
Nothing telling you where to take the keys ?
About QEEQ:10.0/10
Everything worked well not problems would use again
The car was everything we asked for, only 4124 mls on the clock, 2024 model fully loaded, used budget several times before, & never let down by the service or car,
About QEEQ:10.0/10
The ease of booking, and all the correspondence was brilliant, plus got a great price, & cash back, will definitely use again ⭐⭐
We were upgraded when we picked the car up. We had to change the car due to a nail in the tyre. It took a bit of doing and it was sorted.
About QEEQ:10.0/10
Booking was easy. The price dropped by £3 all went well
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