I am very satisfied with the overall service. Always check reviews before going out; they can be very helpful. Customer service responds quickly and is very patient, which made me feel supported while traveling. I really want to thank the customer service representatives I spoke to over the phone. Great job!
It took three hours to get the car at the pickup location because the car was being reassigned, and the booked model was unavailable at the time. Similarly, the return time was delayed by three hours. Overall, the service was acceptable.
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