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Live chat Email us Service Code: 7362889017
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 7362889017
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Search for Budget Car Hire in Belgrade

Unexpected extra charges from Budjet

Reviewed: Sat, Nov 2, 2024
About Budget: 4.0 /10
Hello, Very bad experience with Budjet Serbia! While getting the car they obligated me to pay extra charge of 30Euro for that they called extra hours open office. We got the car around 23.00 while their office is open 24/7 and nothing like this condition not appeared in our contract. After returning the car Budget send us invoice with charging additional 12Euro tax. After writing to the their service for clarification this, they explained this additional charge for returning the car without washing it! We absolutely cleaned inside the car and also the local guy got the car without any notes or claims but washing outside it’s looks like unacceptable demand! I wrote mail to their local costumer service and got very disappointed answer that all described above is like costumer duty. I was shocked from service like this from big company like Budget. I expect help from QEEQ to solve these issues and get a refund 42Euro (30+12) that knowing before renting these unexpected charges, could change my decision to book the car via QEEQ. Thanks in advance, Michael
About QEEQ: 8.0 /10
Hello, Very bad experience with Budjet Serbia! While getting the car they obligated me to pay extra charge of 30Euro for that they called extra hours open office. We got the car around 23.00 while their office is open 24/7 and nothing like this condition not appeared in our contract. After returning the car Budget send us invoice with charging additional 12Euro tax. After writing to the their service for clarification this, they explained this additional charge for returning the car without washing it! We absolutely cleaned inside the car and also the local guy got the car without any notes or claims but washing outside it’s looks like unacceptable demand! I wrote mail to their local costumer service and got very disappointed answer that all described above is like costumer duty. I was shocked from service like this from big company like Budget. I expect help from QEEQ to solve these issues and get a refund 42Euro (30+12) that knowing before renting these unexpected charges, could change my decision to book the car via QEEQ. Thanks in advance, Michael
Reply by Qeeq:
Thank you for providing your review of QEEQ. We sincerely apologize for the negative experience you encountered. It would be highly appreciated if you could kindly furnish us with more specific details and any relevant documents pertaining to the matter. We will promptly assist you in conducting a thorough investigation with the supplier involved. Thank you for your understanding and continued support.
Volkswagen T-cross image
Budget
Belgrade Airport(BEG)
Belgrade
Serbia
Small SUV | Volkswagen T-cross or similar

Relevant Reviews on Budget Belgrade Airport

Marcus Grantham

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Budget
Belgrade Airport(BEG)
Belgrade
Serbia
Reviewed: Fri, Jun 5, 2020
About Budget: 10.0 /10
Although there was a language barrier, the staff always maintained a smiling service.
About QEEQ: 10.0 /10

Zebulon Abraham

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Budget
Belgrade Airport(BEG)
Belgrade
Serbia
Reviewed: Wed, Oct 31, 2018
About Budget: 8.0 /10
The pickup and drop-off processes were quite casual, which made me feel uneasy.

Nick Arthur

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Budget
Belgrade Airport(BEG)
Belgrade
Serbia
Reviewed: Mon, Oct 30, 2023
About Budget: 6.0 /10
The customer service attitude was quite indifferent.

Viola Augustine

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Budget
Belgrade Airport(BEG)
Belgrade
Serbia
Reviewed: Thu, Feb 14, 2019
About Budget: 10.0 /10
Great service, the staff were very patient

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Compact | Renault Megane or similar
Budget
Belgrade Airport(BEG)
Belgrade
Serbia
Reviewed: Mon, Jul 15, 2019
About Budget: 10.0 /10
My only remark is that information on budget internet site about extra cost for travelling to another country was 30 euros + tax = 36 euros and actual charge was 40 euros. This amount should be the same.
About QEEQ: 10.0 /10
Easyrentcars.com is great and I will recomend it to everyone.

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