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Search for MEX Car Hire in Cancun

Very Negative Experience with MAS - significant and aggressive upselling

Reviewed: Mon, Nov 4, 2024
About MEX: 4.0 /10
Significant and aggressive 'upselling' from the local staff team. The lady said I could not take the car unless I increased my 3rd party liability insurance. We were asked to pay another £300, on an initial booking of £106! Only from speaking separately with Sixt did I get the truth. It took over 2 hours to resolve and get the car. We actually had 37,500 USD of 3rd party insurance, which is the legal minimum, so we ended up taking the car.
About QEEQ: 8.0 /10
Tries to help resolve the issue, and followed up regularly. They were really good.
Reply by Qeeq:
Thank you for providing your review of QEEQ. We sincerely apologize for the inconvenience you experienced. Regarding your booking, our package includes basic/full protection offered by the supplier. During the pick-up process, the counter staff may offer additional insurance coverage or services at an additional cost. You have the option to choose these extras based on your specific requirements and verify the estimated charges in the contract. If you encounter any aggressive sales tactics, we
Hyundai Elantra image
MEX
Cancun airport(CUN)
Cancun
Mexico
Compact | Hyundai Elantra or similar

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Economy | Toyota Yaris or similar
MEX
Cancun airport(CUN)
Cancun
Mexico
Reviewed: Sat, Oct 5, 2019
“Good value but the staff insist to upsell insurance.”
About MEX: 10.0 /10
My car not available during pick up. They upgraded the car to 8 seater SUV which is very convenience for us. The font staff try to upsell insurance. I have bought the full coverage insurance with AXA n insisted not to buy the duplicate insurance from them.
About QEEQ: 10.0 /10

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