overall good

Satisfied

They gave a problematic car to the customer.

The Car was in a very good condition. Hertz service was simply superb and their staff were quite prompt in their service. At the time of dropping, we noticed some issue with the fuel level indicator. They politely accepted my complain and within one day confirmed the issue from their side and did not charge any additional charges. I would like to specially thank Ms. Fitri who followed up on this and responded promptly. I will recommend Hertz, especially for their service and kind staff.

The counter staff was very friendly and assisted us in the best way she can. We was given an upgrade with a much spacious & new vehicle, my family enjoyed very much for the whole journey. Thank you Hertz!

This is our first time using this booking and found it very useful with good prices. Will use it again for the next trip. Thank you Easyrentcars.com!

Very basic counter. Very old car with lots of scratches, lots of KMs, etc. Not the type of car that you expect when you are paying for a Hertz that has a premium price attached to it.