Terrible experience

M.mendez

Ireland

Reviewed: Thu, Jul 4, 2019

About Easirent: 4.3 /10

It took 90 mins from calling office for pick up to arriving at office for car .. then they didnt have correct vehicle , they tried to palm me off with little Peugeot, I'm 6ft 3 ! so then they offered another car , it was scratched and dented all around , front bumper was unsecure as it had a bump previously, I opened the car up and it was filthy , hadn't been cleaned, previous hirer documents , empty coffee cups , sweet wrappers , smelling of cigarettes.. anyway I had to take it as i was late for my meeting at this stage .. I drove a few miles down the road and realised there were 2 yellow warning lights on , and I couldn't check what they were for as there was no vehicle user manual and to top it off the whole media system was in spanish .. also there was insufficient fuel in vehicles..you couldn't make it up .. I sometimes get Hertz and I always get a new or new ish vehicle sparkling clean and fresh .. I have pics to back up all the above ..

About QEEQ: 8.0 /10

Intermediate | Kia Optima or similar

4-day rental

Relevant Reviews on Easirent Dublin Airport

Hiram Chaplin

Ireland

4-day rental

Reviewed: Wed, Nov 13, 2024

About Easirent: 8.0 /10

The car is relatively new, but a $2900 deposit is required if you don't purchase the in-store insurance.

About QEEQ: 8.0 /10

R.ZABORNIAK

Ireland

4-day rental

Intermediate | Kia Optima or similar

Reviewed: Sun, Sep 22, 2019

“no documents provided, unacceptable !”

About Easirent: 7.6 /10

NEVER RECEIVED MY AGREEMENT - I asked several times, this is unacceptable! I was promised by the person at the counter that agreement will be sent next day! never was! I am still waiting, for the invoice as well.

Ireland

9-day rental

Intermediate | Kia Optima or similar

Reviewed: Tue, Jul 16, 2019

“Ridiculous asking for proof of address and payslip without notice”

About Easirent: 9.0 /10

Over 69 mins providing proof of address and payslip without prior warning. Person before mr had same problem. Ridiculous and should be compensated

J.Osipenko

Ireland

10-day rental

Full Size Van | Ford Galaxy 7 Seats or similar

Reviewed: Sun, Jun 30, 2019

“Scam Artists”

About Easirent: 2.0 /10

Car was a VW Touran that fit 7 people without luggage. The car had 87,000 kms on it with scratches & multiple dents all over it with a fog light out. It was due for an oil change. The windshield had cracks in it. The pick up experience was awful. We were basically told the online policy to cover the excess damage was worthless. Tyres & glass was not covered, nor was roof damage. They tried to rent us a truck that held 5 with more luggage room. The whole pick up experience was an intimidation & bullying process, which seems to be the norm in Ireland. The same woman who rented the car to us, refused to make eye contact with us upon are return.

V.Schmid

Ireland

1 days rental

Mini | Fiat 500 or similar

Reviewed: Tue, Mar 26, 2019

About Easirent: 5.3 /10

Staff tried to sell us unnecessary things with persistence, deposit is still not released on my credit card a week after returnal, pick up took a hell lot of time, rather unfriendly staff

Terrible experience

Relevant Reviews on Easirent Dublin Airport

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