One office must be in west suburbs of Sydney

The car was not what I wanted ..I booked a small car they gave me a massive svu...I asked for exchange...could not accommodate...did not help with how car functions ..eg...seat petrol gauge

hi all, the pick up point and drop off point must make it easy which is can set inside the airport

Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over

Counter staff very great. Very friendly. Car had lots of dings and scrapes. Every panel had some kind of problem. Do you charge the client for the body repairs, then pocket the money? It seems so. I think that is devious. Car smelt rather funny when sitting in the sun. Like mould or b.o. or similar. We booked a small car, but we drove a 7 seat SUV. We were happy, it was a nice car to drive, but if my wife was the driver, she would not be happy with the large size, as a small car was booked.

Better is spelt without a h!! And I would like a reminder message a week or so before the car booking. Other than that all good.

I was unaware that Carhood was a careshare company. I would like to have known this. Although it was cheap, our car was old, worn on the inside and did not have features expected. (They rent cars up to 15 years old.) I worried that the car might break down at any time. Also, would have preferred unlimited mileage even though we did not go over the limit.