The information supplied by easy car for the transfer location was extremely poor.

This car rental company is a fraud. Everyone, please do not rent from them. When I arrived at Amsterdam airport, there was no shuttle service. I called the rental company, and at first, they answered and lied that the shuttle would be there in 10 minutes, but after waiting for an hour at the specified location, no shuttle showed up. I called the company 5 more times, but they hung up as soon as they recognized it was me. In the end, I never got the car, although I had already paid through QEEQ. This caused me to spend an additional 382 euros to rent a car from Hertz at the airport for 3 days.

Fair rental price becomes expensive with all the additional charges. Poor service, employees have serious attitude problems.

Rent a car for 2 days and only use one, should have some type of compensation. Discount on the next rent for example.

Rent a car for 2 days and only use one, should have some type of compensation. Discount on the next rent for example.

The car was ok , not new or nearly new. Could not switch on the auto air con due to a very strong sickly smell... had to leave it switched off, if I was not so far away from site when I noticed this I would have returned with the car. Thankfully the weather was not that warm so the air con not necessary, The service due now light was continually showing whenever the car started... 2 things I would not expect when hiring a car!

Like: Great value. Car worked well.
Dislike: The shuttle was for the hotel and not directly for the rental car. We arrived at 9am, but shuttle had 1.5 hour break during this period. We had to wait that entire time in cold and rain. When we called the GoldCar rep, she wasn't aware of this break in the shuttle service. It wasn't entirely clear how to get to the car rental once shuttle dropped off.