terrible! I received no help after my complaint! I do not recommend using this company
k.moorfield
United States
Reviewed: Fri, Jul 5, 2019
About RIGHT CARS:2.0/10
This has been the worst rental experience I’ve ever had! The guy at the counter was so rude and aggressive, he tried to force me to add their insurance when I had insurance from EasyRentCars already! I then refused the car! Zero out of 5
They did not explain what was needed for insurance and charged me without telling me.
They also tack on a bunch of hidden fees like mileage and sunpass once you get there...
Horrible experience. Was charged insurance even though it was prepaid through Easyrentcars. They said "this did not appear in their files". Good thing I had my receipt on hand!!! Then they still charged $2000 to my credit card for insurance deductible. Worst Manager ever. Forced to take Sunpass for $10/day. Everyone who came was super pissed off by the experience as well.
““Rights Cars” is the WORSE place I ever rented, they have hidden extra charges.”
About RIGHT CARS:2.0/10
Right cars Need to care about their costumers, I paid for a better car and gave me the cheap car model they had, I would never recommend this company to anyone.
“Canadians, beware if you rent with RIGHT CARS in Fort Lauderdale !”
About RIGHT CARS:7.0/10
We are canadian and this was our first time with RIGHT CARS. With other car rentals, we don't pay extra for the insurance and we show proof of our canadian insurance.
The person in charge would not let us pick-up the car because we were not insured with an american company. After a long discussion and being asked to make an authorization for 2000 $ on our credit card, I phoned EasyRentCars and registered a complaint. I called a friend to pick us up since we were stuck with no car. In a last attempt, the lady asked to see our voucher and finally said that the 2000$ was guaranteed by EasyRentCars in our voucher and finally let us go with the car.
About QEEQ:9.0/10
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terrible! I received no help after my complaint! I do not recommend using this company
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