Next time we book a car rental and pay online, I hope the process is seamless, allowing us to skip the queue entirely and quickly pick up the car without any delays.
The service from the car rental platform itself is very good, but the service from Budget is particularly bad. They have few staff and the airport shuttle is infrequent. The attendant, a middle-aged Chinese lady, was extremely rude and only focused on upselling insurance and other paid services. She became very unfriendly when I refused.
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