The price I pay was totally different Freon what it was advertised at the time of the booking. I ended up paying 4 tTIMES more of what I understood I would pay when choosing your offer.
Also the attendant did not help. She was not communicative nor helpful with the questions I asked. She didn’t even knew what was QEEQ.
Reply by Qeeq: Thank you for your feedback regarding your experience with QEEQ. We apologize for any inconvenience caused. Please note that you must provide your insurance or have a credit card with a sufficient credit limit when picking up the vehicle. As you booked a package with no protection, it is required that you provide your insurance. If you have any further inquiries, please do not hesitate to contact us. We appreciate your feedback and we will be looking forward to serving you again soon!
I waited for an hour to pick up the car. I tried to pick it up at midnight, and there were two customer service representatives: one was a Black person and the other was an Indian man with glasses who was assisting me. Before I could get the car, they made me wait outside for someone to bring the car. Meanwhile, they attended to several other customers. There was no one outside to assist me. After waiting for a long time, I had no choice but to approach the Black representative. He asked me to wait for 10 minutes and then handed over the car keys.
“My first time and I loved it, I would use it again definitely.”
About Hertz:10.0/10
Excellent service end to end, very fast, the car was fantastic.
About QEEQ:10.0/10
Wonderfull, price drop protector worked very well. Highly recommended!.
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