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Search for Easirent Car Hire in Dublin

Unprofessional staff

Reviewed: Sat, Jul 6, 2019
About Easirent: 7.7 /10
The pick up was horrendous. When I phoned I was told to go to area 16 (no problem) only to be told to wait 35 minutes for pick up & if I didn't like it is could get a taxi as pick up is a free complimentary service, then I was taken to hilton hotel 1st before drop off.Girl who dealt with my booking was excellent. When I dropped car back I was told to wait at tree outside, again 30/35 mins for pick up. After 30 mins I went back inside to complain. The staff member behind the counter was not interested when I said I was missing my flight. A senior member of staff told him to get any car and drop me back to airport. I was only in dublin for a day and lost too much time with your service so I cannot rebook with you based on this customer service.
Toyota Aygo image
Easirent
Dublin Airport(DUB)
Dublin
Ireland
Mini | Toyota Aygo or similar

Relevant Reviews on Easirent Dublin Airport

Sophia Buckle

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Easirent
Dublin Airport(DUB)
Dublin
Ireland
Reviewed: Thu, Sep 5, 2024
About Easirent: 8.0 /10
It's okay. They were very patient and communicated through a translation app. We contacted QEEQ customer service to arrange a later pickup and drop-off.
About QEEQ: 10.0 /10

r.mehra

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Economy | Ford Fiesta or similar
Easirent
Dublin Airport(DUB)
Dublin
Ireland
Reviewed: Sat, Sep 28, 2019
About Easirent: 6.7 /10
Our flight was delayed and the girl stayed late to allow us to collect the car which we thanked her for and appreciated. However, she spent a lot of time then trying to sell us insurance we didn't require and attempted to use scare mongering techniques. When we dropped the car off on the last day, shortly after the opening time, she was unable to provide any advice or help with getting to the airport. The airport shuttle didn't show up and she had no idea about it nor any taxi numbers or advice. The website stated there was an airport shuttle and she knew nothing about the company nor times and didn't know how to contact them. She was very unhelpful and off-hand We found taxi numbers online however there was no availability to pick us up. When we asked to speak to the manager and said we would have to complain, she told one of the employees to take us to the airport as he was going in the direction of the airport as he was leaving.
About QEEQ: 8.0 /10

David Long D.Long

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Intermediate | Ford Mondeo or similar
Easirent
Dublin Airport(DUB)
Dublin
Ireland
Reviewed: Thu, Feb 21, 2019
“Great customer service. Will certainly return again.”
About Easirent: 10.0 /10
I write reviews quite a lot and I am very alert to customer service. This is my first rental with easyrentcars. From my airport transit to my car pick up the van driver Derek was very polite and courteous and provided guidance on drop off detail with ease. I collected my car from Andre from Brazil who made the whole process very straight forward and once again in a polite and relaxed manner. Overall the rental was stress free. The vehicle was very modern and clean and drove amazing. The drop off was also seamless and the staff there were polite and talkative. Over fantastic keep up the good work and hopefully I can find a nice price for my next visit in March.
About QEEQ: 10.0 /10

V.Msindo

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Economy | Ford Fiesta or similar
Easirent
Dublin Airport(DUB)
Dublin
Ireland
Reviewed: Tue, Sep 4, 2018
“The Best!”
About Easirent: 9.4 /10
Like: Everything. Even my extension was way on the phone
Dislike: It wasn’t a Ford Fiesta. But a a Renault 208. Still a very good car. Loved it!

PK Lim

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Economy | Ford Fiesta or similar
Easirent
Dublin Airport(DUB)
Dublin
Ireland
Reviewed: Thu, Jul 19, 2018
“Good value, excellent services”
About Easirent: 10.0 /10
Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer

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