Perfect Again!

Very good service with Avis a d would definitely use them again. Car was great and worked perfectly although had seen a bit of road wear and tear and could’ve maybe done with a wash prior to collection, but other than that it was absolutely fine & really enjoyed our drive. I would also recommend waiting to book any extras actually at the AVIS counter and not before….e.g. they had say nav as an added extra ($150) but we didn’t purchase that….only to find the car came with sat nav anyway…!

Booking was great and great deal. It would be good to know if the extras, they ‘Avis’ suggested roadside assistance cover which we didn’t have & then purchased on pick-up. Bit what would be really helpful is to know the cost of, a) additional drivers & more importantly b) the deposit you need as this was retained until pickup which we thought would happen, but just had no idea how much to allow/put aside for this. Otherwise great and will also definitely book again with QEEQ.COM

Pickup was very smooth!

This family trip included five people and four large pieces of luggage. We originally booked a seven-seater van, but were told upon arrival that there were no vehicles available. We were forced to take a five-seater SUV and informed that it was the largest vehicle available at the time with no other options. We were told that if we were not satisfied, we could come back the next day to see if there were any cars to switch to. However, since we had to leave for the Grand Canyon early the next morning and there was no guarantee that the reserved seven-seater van would be available, we didn't change the car. As a result, we were cramped for a whole week, crossing three states. It felt very disappointing and misleading. If the reservation and payment were completed, why wasn't the vehicle available?

I booked a Ford Focus but got a Nissan SR instead. The trunk can't even fit two suitcases.

At counter they made us rebook as they could not find the booking