I was charged $200 more for a car and service was absolutely terrible never again!!!
Mexico
Reviewed: Sun, Jul 7, 2019
About MEX:4.7/10
Waited a long time customer service sucked over charge me for everything! I was charged $200 more for a car and service was absolutely terrible never again will I use this garbage service!!
There were long queues for car pickup and the process was slow. They secretly tried to upsell insurance. Overall, the service was mediocre, and I wouldn't choose this company again.
Service was quick, but one of the staff said I could return the car with an empty tank after taking it full. I wasn't sure if there was a catch, so I refueled before returning it.
They wouldn't allow me to rent a car with my Chinese driver's license and a notarized translation. Instead, they charged me an extra $6 per day for a special waiver, costing me an additional $42. Probably because the price was lower, there were a lot of people picking up cars that day. It took about 40 minutes to complete the paperwork, and then another half hour to actually get the car. Overall, it was a very poor experience, and I won't choose this company again.
Car could be with a full tank, to easy refturn after!
Mex deosnt accept additional insurance from broker, so we needed to buy it at MEX office again!
About QEEQ:10.0/10
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I was charged $200 more for a car and service was absolutely terrible never again!!!
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