Centauro in Barcelona is not able to handle properly all bookings in effective manner. Pick-up times are more than 2 hours although it is known at what time clients should arrive. At the Drop-Off it was not possible to close the contract as there was a mistake in the system (manager inserted in the system that more kilometers were used than agreed). The car was unfortunately robbed and glasswindow broken. Centauro have not provided any explanation about the price of the new window that seemed to be at least twice higher than market price. Insurance details were not explained at the pick-up.
About QEEQ:10.0/10
Low prices without proper explanation attract clients for companies like Centauro.
the location is far and hard to find. you need to drive between terminals, and than to find the minibus which after long wait, will finally take you to this far location.
after all this long way, you find the worst service i had in "rent a car" offices. I was told that there were sick stuff. but, on the return - i found the same situation. nobody to return the car to... and again... wait for a bus for the terminal......
i recommend to avoid it.
About QEEQ:8.0/10
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